Legal
Privacy Policy
How we collect, use and protect your information.
Last updated: October 23, 2026
This policy explains what information Pipe & Pixel (“we,” “us”) collects when you visit pipeandpixel.com or contact us, how we use it, and the choices you have.
Information we collect
- Information you give us. When you fill out a form, book a call or message us, we collect details such as your name, business name, email address, phone number, trade, service area and anything you choose to tell us.
- Booking information. Our booking calendar is provided by GoHighLevel (LeadConnector). When you book a call, the details you enter are processed by that service.
- Messages. If you contact us by WhatsApp, text or email, we keep the conversation so we can reply and follow up.
- Usage information. Like most websites, we may collect basic technical data such as your browser, device, pages visited and how you arrived at our site, using cookies and similar tools (for example Google Analytics and the Meta Pixel).
How we use your information
- To reply to your questions and schedule strategy calls.
- To provide, manage and improve our services.
- To send you information you asked for, and occasional updates you can opt out of at any time.
- To understand how visitors use our website and improve it.
- To meet legal obligations and protect our business.
Text messages (SMS)
If you give us your mobile number and agree to receive texts, we may send messages about your inquiry, appointments and our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
We do not sell or share your mobile number or SMS consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages.
How we share information
We don't sell your personal information. We share it only with service providers that help us run our business — for example our website host, CRM and booking tools (such as GoHighLevel), email and messaging providers, and analytics tools — and only as needed for them to do that work. We may also share information if the law requires it.
Cookies
We use cookies and similar technologies to keep the site working, measure traffic and understand which marketing brings visitors to us. You can block or delete cookies in your browser settings; some parts of the site may not work as well without them.
How long we keep information
We keep personal information only as long as we need it for the purposes above, or as required by law, and then delete or anonymize it.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live, you may have additional rights under privacy laws. To make a request, email us at [email protected].
Children
Our website and services are meant for businesses and are not directed to children under 13. We don't knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the “Last updated” date above.
Contact us
Questions about this policy? Email [email protected].